Getting your computer repaired can be a tedious pain in the rump. Finding a service to repair your system at the right price can also be a headache. We all want the best price for anything we have to pay for along with quality. Being a small computer repair service business myself I strive to bend the world to give them the best price and the highest quality in a decent amount of time. Lets face it, whatever has happened to our computer or device has caused us trauma and we don't have time to wait to get it back if it takes days or weeks for the repair to be completed. It does take many hours and sometimes days of labor to complete a job and sometimes we lower the price on the repair to make the customer happy. We here at Umbram Computer Services have done this allot but at times we cant make the bottom line to keep our company open if we keep giving away lets say a job that took us 16 hours to complete and only charging the customer $50. There is a fine line on delivering quality that the customer deserves and giving a price to afford. I found a great discussion thread that many small computer business owners trouble over this as well. The best point I read was about someone taking their car to the automotive shop to have it repaired and asking the service person to show them how to repair the car themselves so they wont need to bring it in for a costly repair next time and the customer will repair it themselves. We all are good at something or many things, but without being trained in the automotive field you could really damage your vehicle or worse, cause serious hard to yourself resulting in injury or death . We all love to save money, I know I do but sometimes we have to pay what the price is to get a job done. Some shops may give you a discount but the price is the price that has been broken down in hours worked and parts needed. If the dealer did the work for free or give a part for free, that place will no longer be in business anymore. I found this discussion thread to be one of the best reads I have came across in a long time which explains in detail. Here is the link